Privacy Policy

Information we collect

When you request a consultation through our website, we collect the details you voluntarily provide: your name, phone number, email address (if supplied), the flooring type you're interested in, and any project details you share. We may also receive limited technical information automatically, such as browser type and the pages you visit, used only to keep the site working and secure.

How we use your information

• To respond to your consultation request and schedule an in-home visit.
• To prepare an accurate, itemized quote based on your project details.
• To communicate with you about your project, scheduling, and follow-up.
• To improve our services and the content of this website.

We do not sell, rent, or trade your personal information to third parties.

How information is shared

Your request is submitted to OnSite Flooring through our customer-relationship system so our team can follow up with you directly. We share information only with service providers who help us operate our business (for example, the tool that routes your request to us), and only to the extent necessary. These providers are contractually obligated to protect your information and may not use it for their own purposes.

Data retention

We keep your information for as long as needed to serve your request and complete your project, plus a reasonable period afterward for warranty, support, and record-keeping purposes. You may ask us to delete your information at any time (see "Your choices" below).

Cookies and analytics

This site uses minimal cookies and may use analytics to understand how visitors use the site so we can improve it. You can control cookies through your browser settings; disabling them does not prevent you from requesting a consultation.

Your choices

• Request access to or a copy of the personal information we hold about you.
• Ask us to correct inaccurate or outdated information.
• Ask us to delete your information, subject to legal or warranty record-keeping.
• Opt out of any future marketing communications at any time.

To exercise any of these rights, email flooringonsite@gmail.com or call (720) 774-4271.

Children's privacy

Our services are intended for homeowners and adult decision-makers. We do not knowingly collect information from children under 13. If you believe a child has submitted information to us, please contact us and we will delete it.

Security

We take reasonable measures to protect your information, but no method of transmission or electronic storage is completely secure. We cannot guarantee absolute security.

Changes to this policy

We may update this policy from time to time. The "Last updated" date above reflects the most recent revision. Continued use of the site after changes indicates your acceptance of the revised policy.

Contact us

Questions about this policy or your information? Email flooringonsite@gmail.com or call (720) 774-4271. OnSite Flooring is based in Parker, Colorado, serving the Denver metro area.